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Subscription Maintenance Program

Supercharge your shop by selling automatically renewing, custom maintenance packages your customers will love – with a game-changing 70%+ renewal rate.
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UltraCare Plus Features

Welcome to the subscription economy.

The first and only subscription-based prepaid maintenance platform for auto repair shops. It's true captive service that drives guaranteed increased service visits.

Fully Customizable

You choose the packages, terms, prices, and reimbursement rates. You are in full control. All money collected from customers stays in your shop and you keep the breakage.

Fully Integrated

Eliminate claims while automating redemptions, upsell tracking, and accounting. Over 40 DMS & shop management systems supported.

Automatically Renewing

Say hello to recurring revenue! Over 70% of subscriptions will renew automatically year after year, creating compounding revenue (and profit!) for your shop.

Branded Custom Emails

Our marketing team will create and send beautiful, agency-quality, custom-branded email campaigns that drive customers back to your shop.

Detailed Reports & Analytics

Instantly see subscriber utilization, reserve balances, redemptions, upsell, and more. All program data is searchable, sortable, and exportable.

Stellar Support

We’re an extension of your customer service team, and all of our support resources are available to you and your subscribers at no extra charge.

Subscription Maintenance ROI Calculator

Repair shops utilizing UltraCare+ have increased repair orders by the hundreds and revenue by over $100,000 in just two years.
Find out how much UltraCare Subscription Maintenance can boost your shop traffic and revenue.
Use Cases

How Repair Shops Utilize UltraCare+

While everything is 100% customizable, it doesn't hurt to know what works for other shops. Imitation may just be the sincerest form of profitability.

Join hundreds of clients getting results with UltraCare

Subscribers outspend non-subscribers 3-to-1
Over 70% subscription renewal rate
65%+ customer retention rate
28% year-over-year repair order growth
Subscription businesses grow 5X faster than non-subscription
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For the curious...

Frequently asked questions

Here are the top five questions we get asked by potential new clients.
How much does it cost?
The short answer: it depends. The longer answer: Because our program is fully customizable and every client's situation, size, and budget is different, we don't have "one size fits all" pricing - just like we don't force you into using a one-size-fits-all program. But, to give you an idea of the typical range: $15-19 per subscription registered or renewed plus a minimal monthly license & integration fee. Large volume discounts are available.
What DMS & Shop Management platforms do you integrate with?
We are a CDK 3PA Partner and Reynolds and Reynolds Certified. We can also get service data from over 40 other platforms, including DealerTrack, Autosoft, Auto/Mate, Omnique, Serti, Dominion, Tekion, PBS, Advent, Dealerbuilt, Frazer, Quorum, Tekmetric (coming soon) and more.

Platform integration automates the redemption tracking process, simplifying the jobs of your busy service writers, and giving them more time to focus on the customer experience.
What happens to the money when a customer signs up - who holds it?
You, the shop owner, hold the money. PLG is not an administrator. We are an expert automotive SaaS provider that allows you to effectively and accurately build, sell, and track fully customized, automatically renewing maintenance plans on a subscription basis to your customers. The money charged to your customers' credit cards is sent directly to you - or whatever entity you designate.
What is the claims process like - how long before I get my money?
With UltraCare+ there is no claims process! Because you hold the funds in your own bank account, there is no need for a cumbersome and lengthy claims process. We give you all the detailed and accurate info you need to know exactly what services are being redeemed and when forfeiture/breakage occurs. It's simply an internal accounting exercise to track the movement of money from one internal account to another.  

Unlike most PPM plans UltraCare Plus creates ZERO contingent liability.
How easy is the program to use?
Super easy! Look, we know there can be high turnover in some shops and your employees are already busy doing a million other things. So over 10+ years, we've refined and optimized the program to be extremely easy to learn and use. Training takes about 10-15 minutes - and most employees are able to figure it out without training. We've automated everything we can to eliminate hassle and manual entry.
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Contact Us

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Get in touch. Our team is always here to chat.

Email

Send us a message
info@performanceloyalty.com

Phone

M-F 8am to 5pm PST
+1 (800) 608-2080