Client Success Stories

"Absolutely fantastic program. Not a day goes by we don't have 2-3 customers using rewards to buy their next vehicle."

"We’re averaging about 165 visits from UltraCare customers a month. 95% of those are realizing additional sales beyond the services provided in the prepaid maintenance package. UltraCare for us is the ultimate customer retention too"

"I just saw in our reports that LoyaltyTrac has generated 761 service appts just from your Account Statement emails. Keep it up!"

"Switching from giving away oil changes to selling PPM generated over $200,000 of additional revenue within six months. We saw our retention go way up with UltraCare."

"Subscription Maintenance is a game changer for us. We're going to double our CP revenue in less than 3 years"

"Customer-pay revenue is up 30% this year over last year - and last year was our best CP year ever!"

We've only been on the UltraCare program for about five months but we're already seeing a measurable increase in service retention.

"The onboarding process was smooth. They sent me some really nice POS materials and the DMS integration automatically invites all our service customers to the  program."

"Selling prepaid maintenance plans is all about retention – keeping them returning to our store for ongoing service. When presented with these benefits, 40% of our customers choose to buy the UltraCare plan."

"We couldn't be happier with the Dealer Currency program. Over 80% of customers agree to join."

"With LoyaltyTrac, we have jumped up to become the #1 dealer in Service Efficiency (90.6%) in Canada."

"I just had a customer redeem over $800 from CashPass to buy an extended warranty on a new Pilot. This is real money to my bottom line - not funny money. Keep it coming."

"My gross profit has doubled while on the LoyaltyTrac program. It's a game-changer."

"Our UltraCare customers return for service three times more often than customers who do not purchase the program."

"More than 92% of plan holders who come in for service make additional service purchases, pushing average plan per R.O. upsell to $108. The UltraCare plan keeps customers coming in."

"I love this program! I just redeemed $67 at the dealership which basically paid for my oil change service."

"Love the simplicity of the service, DMS integration, and the great customer support."

"I love the fact that you guys will drop everything to create and send a last-minute email blast for us... and it still looks fantastic."